Your Sales, Service, and Ownership Questions, Answered

If you're comparing Mazda models, trying to understand what the Lifetime Limited Powertrain Warranty covers, or wondering about the 3-day exchange program, this page covers the questions that come up most often from Royal Palm Beach, West Palm Beach, Wellington, and Loxahatchee buyers.
Location and Hours
Where is Southern Palms Mazda located, and which Palm Beach County communities does it serve? +
Southern Palms Mazda is located at 9305 Southern Blvd in Royal Palm Beach, FL 33411. The dealership serves buyers and owners throughout Palm Beach County, including Royal Palm Beach, West Palm Beach, Wellington, Loxahatchee, and surrounding communities. For current sales and service hours, visit the contact page, which reflects any holiday adjustments.
Models and Features
What Mazda models are currently available at Southern Palms Mazda? +
Southern Palms Mazda carries the full Mazda lineup, including the Mazda3, CX-30, CX-5, CX-50, CX-70, CX-90, and MX-5 Miata. Browse all new inventory on the dealership website.
How does the Mazda CX-5 compare to the CX-30? +
The CX-5 is Mazda's midsize compact SUV with a full rear seat, more cargo volume, and an available 227-horsepower turbocharged engine. It handles South Florida highways and longer drives on the Florida Turnpike comfortably. The CX-30 is more compact, with a lower roofline and a nimble feel suited to Royal Palm Beach and Wellington neighborhood driving. For buyers who need more space for passengers or gear, the CX-5 is the practical choice. For buyers who want a smaller, easier-to-park vehicle with the same Mazda interior quality, the CX-30 delivers.
What is the Mazda CX-90, and how many passengers does it seat? +
The Mazda CX-90 is Mazda's three-row flagship SUV, seating up to eight passengers. It is available with a 3.3-liter inline-6 turbo or a plug-in hybrid powertrain delivering up to 340 combined horsepower. The interior features available Nappa leather seating, a 12.3-inch center display, and real wood trim, a premium cabin at a price below traditional luxury three-row SUVs.
Does Southern Palms Mazda carry the Mazda3 sedan and hatchback? +
Yes. Southern Palms Mazda carries the Mazda3 in both sedan and hatchback body styles, with available i-Activ AWD on select trims. The Mazda3 is frequently compared to entry-level luxury sedans for interior refinement and driving engagement at a lower price point.
Service and Maintenance
What complimentary services does Southern Palms Mazda include with every scheduled maintenance visit? +
Southern Palms Mazda includes a complimentary exterior car wash with every scheduled maintenance visit. Loaner vehicles are available for qualifying service appointments, and multi-point inspections are performed with service. Contact the service department to confirm current availability when scheduling.
Does Southern Palms Mazda provide loaner vehicles during service? +
Yes. Southern Palms Mazda provides loaner vehicles for qualifying service visits. Contact the service department when scheduling your appointment to confirm loaner availability and reserve a vehicle in advance.
What is the Southern Palms Mazda complimentary Lifetime Limited Powertrain Warranty? +
Southern Palms Mazda includes a complimentary Lifetime Limited Powertrain Warranty with every new Mazda purchase and select pre-owned vehicles under 10 years old with fewer than 100,000 miles. The warranty covers major powertrain components including the engine, transmission, and drivetrain for as long as you own the vehicle, with no time or mileage limit. Coverage is valid across North America including Canada. Ask the sales or finance team for complete terms and covered components at the time of purchase.
How do I schedule service at Southern Palms Mazda? +
Service appointments can be scheduled online through the Southern Palms Mazda service scheduler. Online scheduling allows you to select your service type and confirm an appointment at any time.
Financing and Trade-In
What financing and lease options are available at Southern Palms Mazda? +
Southern Palms Mazda offers financing and lease options through Mazda Financial Services and other approved lenders. An online credit application is available on the dealership website. Current lease and finance incentives on new Mazda models are posted on the specials page and updated regularly.
What is the Southern Palms Mazda 3-day/150-mile exchange program? +
Southern Palms Mazda's 3-day/150-mile exchange program allows buyers to exchange a newly purchased vehicle within three calendar days or 150 miles if the vehicle is not the right fit. The exchange applies to another vehicle in the Southern Palms Mazda inventory. Ask the sales team for complete terms and conditions at the time of purchase.
Does Southern Palms Mazda carry Mazda Certified Pre-Owned vehicles? +
Yes. Southern Palms Mazda carries Mazda Certified Pre-Owned vehicles, which must pass a rigorous inspection and include a 12-month/12,000-mile limited powertrain warranty, a CARFAX vehicle history report, and standard new-car financing rates through Mazda Financial Services.
Does Southern Palms Mazda offer a military appreciation program? +
Yes. Southern Palms Mazda offers a Military Appreciation program with special pricing for active duty, veterans, and eligible military family members. Visit the Military Appreciation page on the dealership website for current eligibility requirements and program details.
Still have a question?
The team at Southern Palms Mazda is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.